FW: Road ID - Incomplete Order # 84817167-996

Great example of using BI to address business opportunities and issues

 

From: Mark Nance [mailto:marknance@me.com]
Sent: Monday, November 18, 2013 10:52 AM
To: Mark Nance
Subject: Fwd: Road ID - Incomplete Order # 84817167-996

 

Sent from my iPhone

Begin forwarded message:

From: Edward Wimmer - Road ID <EdwardW@RoadID.com>
Date: November 18, 2013 at 9:10:49 AM CST
To: marknance@me.com
Subject: Road ID - Incomplete Order # 84817167-996

Hello ,

Thank you for visiting RoadID.com on Friday. We noticed that you started to place an order during your visit. Our records indicate, however, that you did not complete the order that you started. We want to do everything we can to help.

For your convenience, we have temporarily stored your order information in our system. We have created two ways for you to complete your order in two minutes or less:

1. Call 800-345-6336: Mon-Thur 8-6 / Fri 9-4:30 ET (Order # 84817167-996)

2. Use the following link to view your shopping cart and complete your order online:

http://www.RoadID.com/shoppingcart/completeorder.aspx?Token=fjWEoiQNJkGTNCBhrqKB5Q&referrer=8951

Please let me know if there is any other way we can help.

Cheers,

Edward Wimmer
Co-Owner
Road ID
800-345-6336
www.RoadID.com
www.MyRoadID.com
Follow: twitter.com/RoadID
Like: facebook.com/RoadID
Watch: youtube.com/RoadID

P.S. Thank you for not only visiting our site, but also for realizing how important wearing ID can be. I want to personally assure you that your personal account information is completely safe and secure with us. This will be the only email we send regarding this incomplete order.

Also, I hope you didn't experience any problems with our online ordering system. If you did, please reply to this email or call us at 800-345-6336 to inform me about the issue.

This E-Mail message and any attachments are confidential and may be privileged.  The information is intended solely for the individual or entity named above and access by anyone else is unauthorized.  If you are not the intended recipient, any disclosure, copying, distribution, or use of the contents of this information is prohibited and may be unlawful.  If you have received this E-Mail in error, please reply immediately to the sender and destroy all copies of this message and any attachments without reading or disclosing their contents.  Thank you.